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GCP·Google Cloud Contact Center as a Serviceannouncement·

Web SDK version 2 will be shut down on June 26, 2026

Web SDK version 2 will be shut down on June 26, 2026

On June 26, 2025, we announced the launch of Web SDK version 3. Starting on June 26, 2026, the web SDK v2 will no longer function. Be sure to update your website to use the web SDK v3 before that date to avoid breaking your integration with the web SDK. We are no longer adding new features to the web SDK v2.

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