New endpoints for getting email sessions and messages

New endpoints for getting email sessions and messages

Two new read-only endpoints are now available, allowing external systems to retrieve the parsed contents of an email interaction. This includes the sender, recipients, subject, body, and attachment metadata. Here are the endpoints:

• /apps/api/v1/email/sessions/EMAIL_SUPPORT_ID: Returns email session summary information and a list of message IDs with metadata. • /apps/api/v1/email/messages/EMAIL_THREAD_ID: Returns the full content of a single message.

For more information, see Get email sessions and messages.