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GCP·Google Cloud Contact Center as a Servicefeature·
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Automatic SIP parameter mapping in contact lists


Automatic SIP parameter mapping in contact lists

Contact lists now support automatic SIP header mapping for outbound call destinations.

Administrators: In the Add Destination dialog at Settings > Call > Contact Lists > Contact list management > CREATE OR EDIT CONTACT LIST> Add Destination, toggle Pass Data Parameters to the on position to see the new Automatically Include and Pass all Inbound SIP Headers checkbox.

For more information, see Add a SIP URI address destination to a contact list.