Fixed: This release addresses the following issues:

This release addresses the following issues:

• Fixed an issue where call and chat type names were cut off in the Dashboard Reports selector on wide-screen displays. • Fixed an issue where the Individual Call History and Individual Chat History reports, run for all agents, left out calls and chats that were never assigned to an agent (for example, abandoned, deflected, or expired calls) when only one agent or no agents had activity in the selected period. The All Call History and All Chat History files are now always included. • Fixed an issue where the Interactions Detail by Agent report omitted outbound calls placed without a queue when generated for all agents. • Fixed an issue where the Real-time Queue Monitoring and Campaign dashboards incorrectly displayed English queue names for French and Spanish interactions. • Fixed an issue where "wrap-up" and "hold" metrics in advanced reporting were displayed with inconsistent and inaccurate French Canadian (fr_CA) translations. • Fixed an issue where Spanish chat queues incorrectly displayed English names in Real-time Queue Monitoring and advanced reporting dashboards. • Fixed an issue where call disposition fields appeared blank on dashboards when viewing date ranges between 46 and 365 days.