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GCP·Google Cloud Contact Center as a Servicefeature·
AI Insights

Voicemails dashboard


Voicemails dashboard

With the Voicemails dashboard, get insights into the volume of voicemails received by your contact center and the performance of your agents in responding to them. This includes the number of voicemails received, the number of voicemails accessed by agents, and the average agent response time. For more information, see Voicemails dashboard.