HubSpot: Mobile Phone Number Lookup

HubSpot: Mobile Phone Number Lookup

Admins can now enable mobile phone number lookups for HubSpot integrations to ensure callers are accurately matched with existing contacts. To activate this, navigate to Settings > Developer Settings > CRM and check the Mobile phone number lookup box in the new Phone Number Lookup section. Once enabled, the system will automatically search both the "Phone number" and "Mobile phone number" fields in HubSpot during incoming voice or chat sessions.