Fixed: This release addresses the following issues:

This release addresses the following issues:

• Fixed an issue where Canadian French translations for notifications and error messages were appearing in English. • Fixed an issue where the Alvaria WFM Agent Performance report was exporting every minute instead of once daily. • Fixed an issue where the Agent Preferences table on the Agent Availability dashboard didn't update when an agent modified their availability preferences. • Fixed an agent desktop issue where clicking the Transfer button in an SMS chat displayed an error instead of starting a transfer. • Fixed an issue where a delay in Salesforce task creation caused a lag in updating the ticket ID on calls. • Fixed an issue where agents were unable to transfer SMS chats. • Fixed an issue where incoming chats were routed to newly signed-in agents instead of to those who had been available the longest. • Fixed an issue where messages in the chat adapter's chat history weren't labeled or aligned to distinguish agent messages from end-user messages. • Fixed an issue in the IVR Queue Menu Settings pane where the text input field didn't appear when users selected Text-to-speech. • Fixed an issue in the SMS Queue Menu Settings pane where phone numbers weren't appearing in the incoming and outbound Assigned Numbers fields. • Fixed an issue where the web SDK didn't load.