Fixed: This release addresses the following issues:
This release addresses the following issues:
• Fixed an issue where agents couldn't send new outbound emails. • Fixed an issue where the disposition panel in the call adapter was incorrectly hidden or visible due to inconsistent state updates. • Fixed an issue where direct inbound voicemails appeared multiple times in the History tab of the call adapter. • Fixed an issue where voice callbacks were canceled at the end of operating hours instead of rolling over to the next day. • Fixed an issue where using click-to-dial from a Salesforce case incorrectly overwrote the parent account's mobile phone number with the dialed number. • Fixed an issue where ending a call resulted in significant latency or connection errors in the instance. • Fixed an issue where hold music in call recordings overlapped live conversation. • Fixed an issue where the deletion of a custom hours of operation group didn't appear in the Audit Dashboard. • Fixed an issue in Zendesk integrations where the system mistakenly navigated from the active ticket tab to the customer profile page when a voice call ended.